Luxury Black Label does NOT offer refunds; however, we will offer a store credit that you can use towards a future purchase. Items must be returned within 7 days of the date you receive your order.
Please return to the following address.:
P. O Box 611357
Birmingham, Al 35261
Please use the postcard inside your package to note the reason for your return. Insert it inside your package along with the item(s) you are returning.
Return shipping fee is the responsibility of the customer. We do not provide return shipping labels.
Upon receiving your returned item(s), we will inspect it for defects and/or signs of wear. If we detect that the item has been worn or damaged, we reserve the right to deny your return.
Once we have determined your item is in good condition you will be emailed store credit information. Please allow 7-14 days for your return to be processed and finalized.
Items must be new, unworn, and unwashed. Eligible items may be returned for store credit. Luxury Black Label does not offer refunds. All sale items are non-returnable, non-refundable, and non-exchangeable. Clearance items, discounted items, and items purchased on promotion are NOT eligible for return. They are FINAL SALE. Bodysuits and swimwear are FINAL SALE due to the delicate nature of the item.
Final Sale Items
Discounted items and items purchased on promotion are NOT eligible for return. They are FINAL SALE. If you used a coupon or purchased an item on clearance, the item is final sale.
Bodysuits are FINAL SALE due to the delicate nature of the item.
Order Not Delivered or Returned to Sender
In the event that your order is returned to us as undelivered, there will be a 15% restocking fee deducted from your refund. If we issue a refund it will be minus the restocking fee and shipping cost.
Please ensure that your address is correct when you place your order.
By completing a purchase with us you are agreeing to our full return policy.
If you have any questions, please send an email to firstname.lastname@example.org